Operations Associate 1 ( Chatrooms- Gujarati )

Bengaluru, Karnataka, India | Content & Operations | Full-time | COVID-19 remote

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Job Overview:

We are looking for Operations associate who has experience in audio streaming apps or the entertainment industry and will be instrumental in helping us build more communities and managing hosts who can create a huge impact in the audio ChatRooms. Chatrooms are meant for the ShareChat users community to get into an audio chat and text chat with fellow users. You will be responsible for building the right supply, finding the right hosts/agencies, and setting up efficient processes to manage the creator and agencies in the ChatRooms.

What you'll do:

  • Identify right hosts and agencies for building supply to facilitate revenue growth in ChatRooms.
  • Understand the virtual gifting behavior and help hosts monetize through user engagement.
  • Review ShareChat and other platforms or sources, to discover talented creators/hosts in specific categories
  • Regular communication with the top users and hosts, collecting feedbacks, and suggesting ways for them to drive more engagement.
  • Proactively research and build relationships with hosts to facilitate their growth and promote capabilities on the platform.

 

Required Skillsets:

  • Deep passion for the online creator landscape or experience in business development with audio platforms or the entertainment industry, with a passion for finding, developing, and managing ShareChat creators.
  • 1- 2 years of experience in the audio content/entertainment industry is a must.
  • Previous experience in managing online community relations.
  • Basic skills in MS Excel (or Google Sheet) and MS Word (or Google Doc) Strong ability to work independently, under pressure, and meet deadlines.
  • Deep interest in the local culture, trends, and pop culture
  • The ability to connect with the target audience and have a creative bent to get them to engage more will be an added plus.
  • Discipline and rigor to ensure day-to-day tasks are closed with no lags Attention to detail.