Operations Associate - 1 (Platform Health & Safety)

Bengaluru, Karnataka, India | Content & Operations | Full-time | COVID-19 remote

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Job Overview:
As a moderation associate, you are expected to take care of end-to-end responsibility in managing the hygiene of the platform and support it in their respective languages. 


What you’ll do:
  • Addressing all kinds of reports generated within the platform.

  • Analyze user/content behavior, identify problem areas, do case studies and create reports based on obtained observations

  • Actively participate in giving real-time feedback to third-party partners to improve their performance.

  • Provide product support in various domains.

Who you are:
  • Fluency in Assamese (written and spoken) and has business proficiency in English.

  • Good understanding of Content in social media.

  • Proactive, attention to detail, and disciplined.

  • Strong ability to work independently, under pressure and meet deadlines.

  • Proficiency using the Microsoft Office Suite, including Excel, PowerPoint and Microsoft Word.

  • Ability to multitask, set priorities and manage time effectively.